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Privacy Policy




Effective Date: October 8, 2026

At Brazos Valley Pools & Spas ("we", "our", or "us"), your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.brazosvalleypools.com ("Website"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.


1. Information We Collect

We may collect and process the following data:

a. Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party gateways)
b. Non-Personal Information

IP address
Browser type
Device information
Website usage data (pages visited, time on site, etc.)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and updates
Respond to your customer service inquiries
Improve our Website, products, and services
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Service providers (e.g., payment processors, shipping partners)
Law enforcement or other authorities (if required by law)

Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Serve targeted advertisements
You can manage cookie preferences in your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or update your information
Request deletion of your data
Opt-out of marketing communications

To exercise any of these rights, please contact us using the details in section 10 (Contact Us) below.


6. Data Security

We use industry-standard security measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

8. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Brazos Valley Pools & Spas

Email: sales@brazosvalleypools.com

Address: 4160 Texas 6 Frontage Rd, College Station, TX 77845


See our SMS Terms below for details about our text messaging program.

SMS Terms (Text Messaging Terms of Service)

Program name: Brazos Valley Pools & Spas Customer Notifications

Program description: Brazos Valley Pools & Spas sends text messages to customers who opt in, about your inquiries, estimates, appointment confirmations and reminders, service updates, technician arrival notifications, and invoices.

Promotional messages (separate, optional): If you also check the separate, optional promotional box on our opt-in form, Brazos Valley Pools & Spas may send you occasional promotional text messages about offers. This is a separate consent; it is never pre-checked and is not required to submit the form or to make a purchase.

How to opt in: Enter your mobile number and check the optional, unchecked SMS consent box on our SMS opt-in form. You can submit our forms without checking the box.

Message frequency: Message frequency varies.

Cost: Msg & data rates may apply.

Opt out (STOP): Reply STOP to any message to cancel at any time. You will receive one confirmation message, and after that you will receive no further messages from us.

Help (HELP): Reply HELP to any message for help. Support contact: sales@brazosvalleypools.com or (979) 693-8533.

Carriers are not liable for delayed or undelivered messages.

Consent is not a condition of purchase.

Privacy: Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our Privacy Policy.

Brazos Valley Pools & Spas
4160 Texas 6 Frontage Rd, College Station, TX 77845
Phone: (979) 693-8533

Opt In to Text Messages from Brazos Valley Pools & Spas

Use this form to sign up for Brazos Valley Pools & Spas Customer Notifications by text. Text messages are sent only if you check the optional SMS box below. You can submit this form without checking it, and consent is not a condition of purchase. See our SMS Terms and Privacy Policy.

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